Shipping policy
Shipping Policy
Last Updated: August 2026
Thank you for shopping with us! We are committed to delivering your orders safely and on time across Pakistan.
Nationwide Delivery
We offer delivery across Pakistan, including major cities and remote areas, through reliable courier services.
Order Processing
-
Orders are usually processed within 1–2 business days.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
We may contact you by phone or WhatsApp to confirm your order before dispatch.
Delivery Time
Estimated delivery time is:
-
Major Cities: 2–4 working days
-
Other Cities: 3–5 working days
-
Remote Areas: 5–7 working days
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or busy sale periods.
Shipping Charges
Shipping charges will be displayed at checkout before you place your order.
Any applicable additional charges for remote areas will be communicated to the customer before dispatch.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
You can pay the complete order amount in cash when your parcel is delivered to you.
Please keep the required amount ready to avoid delivery delays.
Order Tracking
Once your order has been dispatched, you may receive a tracking number through SMS or WhatsApp.
You can use the tracking information to check the status of your shipment.
Delivery Attempts
Our courier partner may make multiple delivery attempts if you are unavailable.
Please make sure that your provided:
-
Name
-
Phone number
-
Complete address
-
City
are correct and active.
If an order is returned because of an incorrect address, unavailable customer, or refusal to receive the parcel, additional shipping charges may apply for re-dispatch.
Delayed or Lost Shipments
While we work with trusted courier partners, unexpected delays can sometimes occur due to weather, public holidays, peak sale periods, or other circumstances beyond our control.
If your order is significantly delayed, please contact our customer support team and we will assist you in tracking the shipment.
Damaged Package
If your package appears damaged at the time of delivery, please contact us as soon as possible with photos/videos of the package and product so our team can assist you.
Contact Us
If you have any questions regarding your order or delivery, please contact our customer support team.
Thank you for choosing us!
We appreciate your trust and look forward to serving you.